Xbox Headset wont replace by way of equipment app on PC

Is anybody else having this difficulty? I can't replace my Xbox wi-fi headset after I join it to the equipment PC app. I’ve it immediately related to the motherboard with the equipped cable that got here with the headset. PC is updated with updates and uninstalled and reinstalled the equipment app via the shop, so I don't know what else to do. Additionally don't have an Xbox or somebody with entry to an Xbox to the place I can replace it.